We Need to Work on Our “Digital Body Language”, Says an Online Communication Expert
My conversation with author and digital body language expert Erica Dhawan
I recently had the chance to connect with author, entrepreneur, and keynote speaker Erica Dhawan about her new book, Digital Body Language. In a time where we are all being asked to communicate digitally more than ever before, Erica offers a useful guide to making our way through this changing digital landscape. We talk about how we can all improve our digital communication, below.
You describe yourself as a “21st century collaboration expert.” What does that mean?
I’ve studied human innovation and collaboration for over 15 years. What I’ve learned is that the key to innovation and success is connection. Teams (or even families) can look good on paper but fail to connect in their everyday experiences. My work lives at that intersection of humanity.
Tell me about your path to this role. How does your identity inform your work?
As a shy, introverted Indian-American immigrant girl growing up in Pittsburgh, I struggled to find my place. I juggled two languages and two cultures…